Yes, you can cancel or pause your subscription anytime without penalty or a minimum period. Head over to your online account (subscriptions) at any time and easily cancel or pause your subscription. Always feel free to call us if you are in any doubt. 01553 811320
If your order still needs to be processed, yes, of course. You can add other available products or change your order online or over the phone with us at any time. Just head over to your online account (subscriptions) at any time and easily remove, add, or change your products.
Yes, you can head over to your online account (subscriptions) anytime and easily update your payment information; you can also choose a different payment or delivery schedule or bring your order forward. Always feel free to call us if you are in any doubt. 01553 811320
We accept all major credit cards, including Apple and Google Pay.
Pay with your chosen payment method when you first order; this is stored securely with STRIPE and not on our website. When your next order is due, your order will be processed, and your payment details will only be charged again at that point.
Yes, shop as normal and select dog or cat food, treats, or supplements. Select the size and quantity required. You can either choose to buy once or select a delivery frequency from every week up to every six months. Check out as normal, and your first order will be dispatched the same day for next working day delivery. Future orders will be processed and dispatched according to the frequency you have set.
There is no universal solution. Dogs’ requirements differ based on factors such as health, medical conditions, activity level, and body condition. Use our search filter for tailored suggestions, or contact us for personalised assistance.
When plaque builds up on your dog’s teeth, it can eat away enamel, cause cavities, or even lead to gingivitis. Green Pantry diets contain no added sugars or salts, and diets such as our Turkey Dental have the benefit of active ingredients that help break down plaque and improve bad breath.
Colitis can cause discomfort and digestive issues. Here are some dietary recommendations to help manage colitis: Look for foods with a lower fat content. Green Pantry’s has a super low 6% fat content, which makes it easier to digest and less likely to cause irritation. Avoid treats or foods high in fats, as these may cause more issues.
Yes, we offer a sample pack selection of all our diets via the website; this is the perfect way for your dog to sample our natural diets. We also offer a 15% off reward on your next purchase after ordering these samples.
Proper nutrition is crucial for supporting overall health and well-being, especially when it comes to our furry companions. Providing a highly nutritious diet like Green Pantry can contribute to combating illnesses, supporting brain function, aiding growth and bone health, improving digestion, promoting healthy skin and coat, and enhancing mood.
Unlike many traditional dog foods, all our diets are Hypoallergenic. We use tailored ingredients, proteins, and nutrient sources that avoid triggering allergies and antibodies, making them excellent for sensitive dogs prone to allergies and reactions.
We do not condone the use of animal testing.
We incorporate exclusively unique and customised herbal blends in our dietary plans, each tailored to address specific requirements. Plant-based components offer a diverse array of vital nutrients such as vitamins, minerals, fibre, antioxidants, and omega fatty acids. These elements support digestion, skin health, oral health, and weight control.
We prioritise whole, traceable ingredients over meat or animal derivatives. Unlike derivatives, which lack clarity on the animal source and specific parts used, named ingredients offer transparency. Manufacturers can alter the animal source for derivatives at any time, resulting in ingredient variability. This inconsistency may not be ideal for dogs, particularly those with sensitivities. It’s important to take into account other ambiguous terms like “derivatives of vegetable origin,” “fish derivatives,” and “cereals.”
Don’t overlook the value of whole grains in a dog’s diet. They are crucial to a balanced nutrition plan, providing essential nutrients like vitamins, minerals, fibre, and sustainable energy. Green Panty diets feature beneficial whole grains such as nutrient-rich Brown Rice for carbohydrates and fibre, Whole Oats packed with fibre and antioxidants for overall health, Whole Barley is known for aiding digestion and supplying energy, and whole millet that is gluten-free and easily digestible.
Yes, can add water to Green Pantry if you are feeding perhaps an older dog or trying to slow a dog that eats too fast. Adding water on a hot day can help water intake.
Feeding dogs with anal gland issues may require special dietary and lifestyle adjustments. In addition to regular exercise and proper hydration, incorporating fibre-rich foods is beneficial. Green Pantry’s premium diets feature pure fibre sources such as barley, sweet potato, and natural herbage blends, promoting healthy bowel movements and aiding in the natural expression of anal glands.
Yes, Green Pantry diets are suitable for all species and life stages, making feeding a busy household much easier and less complicated. There are some notable puppy exceptions; however, so please double-check the label or website or call us.
Using high-quality ingredients can reduce the amount of food needed. These ingredients are rich in nutrients like essential vitamins and minerals. They enhance the flavour, making your dog’s meals more enjoyable and satisfying for a longer time.
